Beijing Yourui Coffee Machine Maintenance Hotline: Door to door Inspection in the Whole Area

Description :

Customer service for troubleshooting and guidance of Yourui coffee machines: 400-666-3590, exclusive customer service for Yourui repair in Beijing: 010-8963 6276. We specialize in undertaking the full range of fault repair, maintenance, and technical guidance for Yourui coffee machines, with experienced engineers providing on-site service, original parts, transparent and reasonable fees, and have been dedicated to Yourui repair for more than ten years. Our technical expertise is superb and guaranteed.

JURA is a global high-end fully automatic coffee machine brand, founded in 1931 and highly favored for its exquisite craftsmanship and core technology. The red light prompt on the panel of the Yurui coffee machine is quite frequent during use, and troubleshooting requires professional technical operation. The following troubleshooting methods are for reference. If troubleshooting is unsuccessful, please contact the after-sales engineer in a timely manner.

• 1、 English prompt information and solution for Yurui coffee machine

1. FILL WATER TANK: The water tank is short of water and cannot use the functions of coffee, hot water, and milk. Add water to the water tank;

2. EMPTY GROUP: The powder tray is full and cannot be used to make coffee. Hot water and milk functions can be used to empty the powder tray and waste tray;

3. EMPTY TRAY: The wastewater tray is full and cannot use all functions → empty the wastewater tray;

4. TRAY MISS: The wastewater tray is not properly placed, making it impossible to use all functions → Place the wastewater tray properly and dry the bottom metal sheet;

5. FILL BEANS: The bean trough is short of beans and cannot make coffee. You can use the hot water and milk functions to add beans to the trough;

6. PRESS RINSE: To wet the coffee machine, press the wetting button to start the wetting program;

7. COFFEE READY/RINSE CAPPUCCINO: To wet the foam system, press the wetting button to start the wetting program;

8. COFFEE READY/CLEAN MACHINE, COFFEE READY/CLEAN NOW (flashing): The coffee machine needs to be cleaned → start the cleaning program;

9. COFFEE READY/DECALCIY MACHINE, COFFEE READY/DECALCIY NOW (flashing): The coffee machine needs to be descaling → start the descaling program;

10. COFFEE READY / CHANGE FILTER、COFFEE READY / CHANGE NOW（ Flashing: Filter element needs to be replaced (filter element has been used for 2 months or filtered 50 liters of water) → Replace filter element;

11. NOT ENOUGH PRE-GROUND: Insufficient coffee powder in the coffee pot → Increase the amount of coffee powder used next time.

2、 Common faults and solutions of Yurui coffee machine

1. The grinder makes noise: there is a foreign object in the grinder → remove the foreign object;

2. The frother cannot produce enough froth: the frother needs to be cleaned → clean the frother;

3. Coffee nozzle not flowing smoothly: coffee ground too finely or coffee powder too finely can cause blockage → Adjust the grinder to a slightly coarser gear;

4. Unable to set water hardness: filter element in use → stop using filter element;

5. The screen displays COFFEE READY/FILL BEANS, but the bean compartment is full: coffee beans have not entered the grinder → make a cup of coffee;

6. The bean trough has no beans but the screen does not display FILL BEANS: the bean trough monitoring device is too dirty → clean the bean trough;

7. The screen always displays EMPTY TRAY: The metal sheet at the bottom of the wastewater tray is dirty or damp → wipe the metal sheet dry;

8. The screen displays Water Tank FILL, but the water tank is full: the water gauge is damaged → clean the water tank;

9. Screen displays ERROR 2: The coffee machine cannot be heated in a cold environment for a long time → Move to a warm place;

10. Screen displays ERROR...: Turn off the main power and send it to JURA authorized repair center. You can contact customer service for more information.

Welcome to visit, we specialize in solving various common faults of Yourui coffee machines. Our customer service is at 400-666-3590 nationwide and 010-8963 6276 in Beijing. We are always ready to provide you with technical support and maintenance services!

AfterSalesService :