Kaidi Shi Intelligent Lock Professional Maintenance and Technical Support Services

Description :

  This service is designed to provide professional fault diagnosis and maintenance support for Kaidi Shi smart lock users, solving the problem of inability to open the door due to battery depletion, fingerprint recognition failure, password errors, or mechanical structure jamming. For users in Nankang District and surrounding areas of Ganzhou City, we provide fast response on-site maintenance or repair services, covering mainstream push-pull, handle and fully automatic facial recognition lock bodies, to ensure that security systems in homes and workplaces quickly return to normal use.

  The service content strictly follows the original technical standards of Kaidi Shi, including motherboard circuit testing, fingerprint module calibration, motor drive testing, and lock core mechanical lubrication and maintenance. Technicians are equipped with specialized debugging tools and genuine accessories, which can handle software level faults such as Wi Fi/Bluetooth connection interruptions and APP remote control failures. At the same time, they check the compatibility between the emergency power supply interface and the mechanical keyhole to ensure that all functional indicators comply with factory safety standards, ensuring the stability and durability of lock operation.

  Suitable for scenarios where functional obstacles occur in various series of Kaidi Shi smart locks, such as decreased recognition rate, abnormal alarms, or excessive power consumption. Provide precise repair solutions for core component failures that are not caused by human factors; If there is serious physical damage or model shutdown with missing parts, we will truthfully inform and suggest replacement strategies. Different from ordinary unlocking services, this repair focuses on the deep repair of electronic systems and mechanical structures, without relying solely on violent disassembly, and maximizes the preservation of the original lock structure and appearance integrity.

  It is recommended that users try replacing the alkaline battery with a new one or checking the power contact points when encountering a malfunction. If the problem persists, they should contact a professional repair. In daily use, the fingerprint collection window and keyboard surface should be regularly cleaned to avoid oil accumulation that affects sensitivity. After maintenance, at least ten opening and closing tests are required to verify stability, and attention should be paid to keeping the emergency mechanical key safe. It is recommended to conduct a power on inspection and mechanical lubrication of unused locks every six months to extend the overall service life of the smart lock.

AfterSalesService :